AI agents and business automation

We build AI agents for customer service, inquiry follow-up, content production, and back-office tasks. Agents connect to the systems you already use and handle repetitive work under clear rules, with people confirming the steps that matter.

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What's included

01

Support agent

Answers routine questions from your knowledge base and hands off to people when unsure.

02

Inquiry follow-up agent

Qualifies leads, extracts requirements, and drafts follow-ups.

03

Content agent

Produces multilingual product and marketing content in batches.

04

Back-office automation

Data entry, reconciliation, summaries, and scheduled reports.

05

System integration

Connects to your CRM, ERP, storefront, and messaging tools.

06

Human review & monitoring

Key actions need confirmation, and every step is logged and traceable.

How we deliver

  1. 01

    Define the task

    Set task boundaries, inputs and outputs, and where people step in.

  2. 02

    Knowledge & tools

    Organize the knowledge base and connect the system APIs the agent needs.

  3. 03

    Test & launch

    Test accuracy on real examples, then roll out gradually.

  4. 04

    Monitor & improve

    Track quality and edge cases, and keep refining.

FAQ

What happens when the agent gets something wrong?

We set confidence thresholds and human fallback. Uncertain questions go to a person, key actions need confirmation, and every conversation and action is logged.

Which channels can agents connect to?

Common channels such as website chat, email, and messaging apps. The exact channels are confirmed during planning.

How is this different from the AI Accelerator?

The AI Accelerator is the full adoption program from diagnosis to scale. Agent development is its most common deliverable, and it can also be a standalone project.

Related solutions

AI Accelerator

A structured program that brings AI into real workflows: pick one scenario, pilot it, measure the result, then scale across the business.

B2B Website

Inquiry-driven websites for manufacturers and exporters: product catalogs, Google SEO, multilingual pages, and AI-assisted lead qualification and follow-up.

Tell us about your goal

Share a few details and we'll reply with a suggested first scenario and next steps.

Prefer email? Write to us directly:
hello@mingxi.io